Division of Unemployment Insurance URL reading ( My Unemployment . NJ . Gov )

"What does it mean if my claim is pending, or not payable at this time?"

Many claimants see these messages and aren't sure what, if anything, they need to do about them.

LEARN MORE >

"What if I see a message to contact the call center or speak to an agent?"

This could refer to a few different situations, and you may not need to speak to an agent at all.

LEARN MORE >

"My claim shows $0 in the WBR amount."

If your claim status is "Filed," with a zero ($0) amount in the Weekly Benefit Rate (WBR), we are still reviewing your claim.

LEARN MORE >

"How can I reset my PIN or password?"

We can help if you're having trouble with your online account password and/or PIN to certify for weekly benefits.

LEARN MORE >

I just lost my job. Now what?

Learn about New Jersey Unemployment Insurance and see if you're eligible for benefits.

START HERE >

How do I complete an application?

Get step-by-step instructions for our application process and find out what happens after you file.

LEARN MORE >

I want to certify for and claim benefits.

You must confirm each week that you are still eligible for benefits in order to get paid.

LOG IN TO YOUR ACCOUNT >

I need to update my information.

You can change your address, phone number, and other information from the online dashboard.

LOG IN TO YOUR ACCOUNT >

woman with a debit card and laptop
Explore your payment options

You can have your benefits deposited directly to your bank account, or loaded onto a prepaid Bank of America debit card.

LEARN MORE >

HVAC workers
Training and education opportunities

We offer opportunities for unemployed workers to obtain job training or education while collecting benefits.

LEARN MORE >

woman looking at opened mail
The letters and forms we send

Knowing what to expect in the mail can help you better manage your Unemployment Insurance claim.

LEARN MORE >