"My benefits are ending. Are other resources available?"
See links to assistance with food, housing, child care, health, and more.
"Why can’t I claim my remaining UI balance?"
For PUA/PEUC recipients, the balance represents the maximum that was available for weeks of unemployment before 9/4/21.
"How do you verify my identity?"
To reduce the risk of fraud, many unemployment claimants must verify their identity using the security vendor ID.me.
"How can I reset my PIN or password?"
We can help if you're having trouble with your online account password and/or PIN to certify for weekly benefits.
"What does it mean if my claim is pending, or not payable at this time?"
Many claimants see these messages and aren't sure what, if anything, they need to do about them.
"How do I complete an application?"
Get step-by-step instructions for our application process and find out what happens after you file.
"I want to certify for and claim benefits."
You must confirm each week that you are still eligible for benefits in order to get paid.
"I need to update my information."
You can change your address, phone number, and other information from the online dashboard.